Takenokurasanso (Takenokurasanso)

上網預訂這間溫泉旅館的時候見到的照片看似沒有什麼，但來到這裡完全是兩個不同的睇法。間房的溫泉好舒服，房間很整潔，環境好清幽。今次是一泊兩食，食物很好吃，見得出這間溫泉旅館的細心，每樣食物都很細，味道很好。 幫我們check-in的員工很細心解釋得很清楚，服務很好。餐廳的員工態度亦都10分令人滿意。我想由阿蘇火山這間旅館，絕對是一個很好的選擇。

酒店食物早晚餐也很好吃，房間的露天溫泉也很舒適。員工有禮貌，雖然溝通有未明白的地方但也會努力提供幫忙。

Impeccable Service From the moment we arrived, the hospitality at Takenokura Sansou was exceptional. The receptionist came out to the car park to welcome us personally and escorted us to the reception office. He and his colleague then helped unload our luggage and thoughtfully delivered everything to our room. The warmth extended well beyond the front desk. As we walked through the dining hall en route to our room, even the chef greeted us with a smile, which immediately made us feel genuinely welcomed. The staff took the time to explain all the room amenities in detail, including how to adjust the temperature of the private outdoor onsen. At the dining hall, the service team was consistently friendly and approachable, despite my limited Japanese. They served us with patience and sincerity—even when my son happily requested four servings of their heavenly dinner rolls. Upon checkout, the team came out again to bid us farewell. This was, without question, the best service we experienced throughout our 18-day journey across Kyushu. Facilities While some aspects of the room décor and appliances are dated, everything was immaculately clean. As someone particularly fussy about bedding, I can confidently say that Takenokura Sansou offers the best futon I have experienced since I began traveling to Japan in 1999. The quilt was fluffy and soft, while the futon was firm yet incredibly comfortable. I honestly wanted to stay longer just for the sleep. The private outdoor onsen was the highlight of our stay. The small garden was beautifully arranged, creating a serene and intimate atmosphere. The water temperature could be easily adjusted, and soaking while gazing up at the sky was pure enjoyment. The room layout was clearly well thought out, with the shower located just before the outdoor onsen and a door to keep out the cold—allowing you to warm up comfortably before stepping outside into the winter air. A small heater near the porch area by the toilet would be a welcome addition to make late-night visits more comfortable, but this is a very minor suggestion. Dining This was probably the best dinner we had during our time in Kyushu. Takenokura Sansou surprised us with a beautifully executed fusion-style, course-by-course kaiseki meal. Combined with cocktails and warm interactions with the charming and friendly oba-chan service staff, the entire dining experience embodied what I love most about Japan: excellent food, heartfelt service, and meticulous attention to detail. One moment stood out in particular. When my son asked—in English—whether he could have a fourth serving of the dinner roll, the chef unexpectedly emerged from the open kitchen and personally served him a freshly toasted roll with soft butter. We were genuinely delighted and deeply touched by this thoughtful gesture. Conclusion Everything about our stay at Takenokura Sansou was exceptional. My only regret is booking just one night. I will most certainly return if I visit the Mount Aso area again. Well done, Takenokura Sansou—you truly deserve this praise.